Pinterest deactivated some users due to an internal error. 

Summary

Pinterest, the online pinboard social network, released a statement about an ongoing issue where some accounts were deactivated due to an internal error. Pinterest did not clarify what the error was, however, it is not related to their AI moderation agent.

Official Statement:

We’re committed to making Pinterest the safest, most positive place on the internet, which means setting a high bar for content safety and continually striving to meet it. We recently took action on violations of our content policies, but an internal error led to over-enforcement and some accounts were mistakenly deactivated. We’re sorry for the frustration this caused. We’ve reinstated many impacted accounts and are making improvements to respond faster when mistakes happen going forward. Thanks for your patience as we work to make this right for all our users.

• Some Pinterest users vented their issues on a subreddit, /r/Pinterest, to discuss the issue.
• Pinterest in return has published a statement on their X account.
• Some Pinterest users who were effected are starting to see account reactivation.

An internal error caused the issue.

As recently as May 1st.

On the Pinterest social network website.

Sources

• https://x.com/Pinterest/status/1922318813770744175
• https://techcrunch.com/2025/05/14/pinterest-finally-admits-mass-bans-were-a-mistake-caused-by-an-internal-error/
• https://www.theverge.com/news/667837/pinterest-response-mass-account-bans-outrage

1. https://techcrunch.com/2025/05/14/pinterest-finally-admits-mass-bans-were-a-mistake-caused-by-an-internal-error/ ↩︎